BUSINESS AS USUAL.
MANY DELIVERIES ARE SEVERELY DELAYED OWING TO ISSUES CREATED BY COVID 19 INCLUDING SCOIAL DISTANCING IN FACTORIES ETC.
PLEASE CAREFULLY NOTE DELIEVRY SCHEDULES ON EVERY PRODUCT PAGE FOR THE MOST ACCURATE GUIDE TO DELIVERY SCHEDULES
As with any responsible business and individual our first priority is safety. Safety to us means the health, safety and well-being of staff, customers and the population at large. We will adhere strictly to Government Guidelines and will take any action that we percieve to be responsible or within a duty of care to protect all parties.
Our staff and suppliers are working tirelessly to keep business running as normal for all our customers.
As of 25/03/2020 many of our suppliers have announced that they are not currently going to be able to deliver to the following postcode locations:
IV, KW, PA, PH and other remote locations
ALL ORDERS WILL BE DELIVERED. It is not a question of If, it is simply a question of When.
Many delivery companies are now running a non-contact delivery service where they will ask you to kindly remain in the house whilst your delivery is carried out, this is to protect both you and the delivery staff and to comply with the social distancing advice put forward by the government
We will keep the website updated and all staff briefed daily as the situation evolves.
Please keep watch over your emails and spam folder for further information relating to existing orders however for the moment at least we are very much running as business as usual.
Specific Supplier Information:
Forest Garden - Orders that require an assembly service have been postponed until further notice, as of Tuesday 24th March. Most Deliveries are within 28 working days. Customers will be contacted ahead of delivery with a delivery date.
(Log Cabins may be a little longer)
Keter - Deliveries postponed until further notice. Products can still be purchased for pre-order, but we are unable to provide a delivery Shedule.
Lifetime Sheds - Deliveries are extended UP TO a 28 working days, our usual being 10-15 working day.
Mercia: Currently running a much reduced range of sheds and summer houses.
Palram - Deliveries schedules have been extended from our usual 3 - 5 Working Days (+2 days for larger items) to 5 - 7 Working Days (+5 days for larger items)
Rowlinson: Have announced that all deliveries are suspended for the duration of the lockdown. They may or may not re-commence home deliveries after the emergency is over.
Shire - Installation services for Shire sheds and garden structures have temporarily been suspended. (Log Cabin deliveries may be delayed). Shire Leadtimes extended to 14 weeks as of 4th May 2020
The above list is intended as a guide and is not exhaustive. Many items will be delivered well within these guidelines.
Please remember, the current National Emergency is Temporary. ALL ORDERS WILL BE DELIVERED however there may be some delays on delivery.
Thank you for your Understanding
Simply Log Cabins Customer Service Team
Gudrum Classics Ltd
Simply Log Cabins